aba99's Privacy Policy

1. Introduction & Scope

This Privacy Policy ("Policy") is issued by the aba99 platform ("we", "our", or "aba99") and applies to all registered and unregistered users of the website aba99.lat. By using this site, you are considered to have agreed to the terms of this Policy.

We believe you should have full control over your personal information. That is why we want to be transparent — about exactly what data we collect, why we collect it, and how it is used.

aba99 is a safe and reliable online gaming platform. To use our services, you must be at least 21 years of age. We do not knowingly collect information from minors, and if any such information comes to our attention, it is deleted immediately.

2. What Information We Collect

When opening an account and using services at aba99, we may collect the following types of information:

2.1 Information You Provide Directly

When you register an account, log in, or contact us, the following information may be collected:

• Full name and contact details (email address, mobile number)
• Date of birth (for age verification)
• Username and password
• Payment-related information such as bKash, Nagad, or Rocket mobile wallet numbers (for transaction verification purposes)
• Documents required for identity verification, such as a national identity card

2.2 Automatically Collected Information

When you browse the aba99 website, certain information is collected automatically:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Website visit times, page views, and click patterns
• Referral source (which site you came from to reach our website)
• Information collected through cookies and similar tracking technologies

2.3 Transaction & Gaming Information

Records of financial transactions and gaming activity carried out through your account are stored in our systems. This includes deposit and withdrawal history, betting records, and bonus usage information.

3. How Your Information Is Used

aba99 uses your information only for specific and legitimate purposes. We never sell your information to third parties.

3.1 Service Operations

• Creating and managing your account
• Processing and verifying transactions — via bKash, Nagad, and Rocket
• Providing and verifying bonuses and promotions
• Providing customer support services
• Ensuring the technical functionality of the platform

3.2 Identity & Age Verification

To ensure responsible gaming, we verify your age and identity. No account belonging to a person under 21 years of age is permitted on aba99.

3.3 Security & Fraud Prevention

To keep your account and financial transactions secure, we use your information to detect suspicious activity and take necessary action.

3.4 Communication

We may use your registered email and mobile number to send important account-related notifications, transaction confirmations, and customer support communications.

3.5 Service Improvement

We use analytical data to improve the user experience and enhance the functionality of our platform. This data is always analysed in aggregated form, not at an individual level.

4. Sharing Information with Third Parties

We do not sell, rent, or share your personal information with any third party for commercial purposes. However, in certain situations, limited sharing of information may be necessary:

4.1 Payment Processors

To complete your deposits and withdrawals, the necessary transaction information is shared with payment service providers such as bKash, Nagad, and Rocket. This information is used solely for the purpose of completing the transaction.

4.2 Technology Service Providers

We work with trusted technology partners for server management, security monitoring, and maintenance of our technical infrastructure. These partners are contractually bound to comply with our strict data protection standards.

4.3 Legal Obligations

We may be required to provide information in accordance with a valid legal order or directive from a competent authority. In such situations, we will provide only the minimum information necessary.

5. Cookies & Tracking Technologies

aba99 uses cookies and similar tracking technologies on its website. Cookies are small text files that your browser stores on your device.

5.1 Use of Cookies

• Essential Cookies: To keep your login session active and ensure basic platform functionality.
• Performance Cookies: To analyse site speed and functionality and identify areas for improvement.
• Functionality Cookies: To remember your preferences such as language and other settings.

5.2 Cookie Controls

You can disable or delete cookies at any time through your browser settings. Please note, however, that disabling essential cookies may prevent you from using some basic features of the site.

6. Data Security Measures

aba99 has implemented industry-standard technical and organisational measures to protect your personal and financial information.

• SSL Encryption: All data transmitted on our website is encrypted using SSL (Secure Sockets Layer) technology, keeping all data exchanges completely secure.
• Access Controls: Access to your information is strictly limited — only authorised personnel can view it when necessary.
• Regular Security Reviews: Our systems undergo regular security audits.
• Two-Factor Verification: An additional verification layer is used during login and financial transactions.
• Secure Servers: All data is stored on secure and reliable servers.

We are aware that transmitting information over the internet is not entirely risk-free. We therefore ask you to always keep your password private and not share it with anyone.

7. Data Retention Period

aba99 retains your personal information only for as long as it is necessary or legally required.

• Information on active accounts is retained for the duration the account remains active.
• Transaction records are kept for the period required to meet financial and legal obligations.
• After an account is closed and the applicable retention period has passed, information is securely deleted or anonymised.

8. Your Rights Regarding Your Information

As a user of aba99, you have certain fundamental rights regarding your personal information:

8.1 Right of Access

You have the right to know what information we hold about you. Most information can be viewed by logging into your account. If you need additional information, please contact us.

8.2 Right to Rectification

If there is any inaccuracy or incompleteness in your personal information, you have the right to have it corrected. This can be done through your account settings or via our support team.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, if there are legal obligations or ongoing disputes, it may be necessary for us to retain some information for a specified period.

8.4 Right to Object to Processing

You may object at any time to the processing of your information in relation to marketing communications or profiling. When we receive such a request, we will act on it as quickly as possible.

9. Protection of Minors

aba99's services are for those aged 21 and above only. We do not intentionally collect information from any minor.

If a minor attempts to open an account or their information is found in our systems, we will close that account and delete the information as soon as we become aware of it. If you believe a minor is using our platform, please contact us.

10. External Websites & Third Parties

The aba99 platform may contain content from third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others. These providers have their own privacy policies, for which we are not responsible.

When you use these third-party services, their own data collection policies may apply. We therefore recommend reading the relevant provider's privacy policy before using these services.

11. Changes to This Policy

aba99 may update this Privacy Policy at any time as needed. When changes are made:

• The updated version will be published on this page.
• Registered users may be notified by email in the case of significant changes.
• If you continue to use the site after changes have been made, you will be considered to have agreed to the new policy.

We therefore recommend visiting this page regularly to stay informed about the latest version of the policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our support team is always ready to help.